Hello – Louise Usher Here!
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Welcome to my about page where you can find out a bit more about me! Who am i? What can I do for you?
My experience through the years in management have brought me to a place where I can now give back to those who need me!
I love helping out Salon owners and managers with a passion.
Yet, I’ve also helped others with self esteem, with decision making, sorting out the spaghetti head of too many ideas. Structuring plans in a positive way is my approach to making the individual feel back in control of life.
Stopping the overwhelm.
If you know me, you will know I’m really a big fan of the Law of Attraction and have turned my own life around by using some formulas that are , well quite honestly, life magic!
Please ask away if you feel I can help you with one to one coaching on a personal level. You don’t HAVE to be a business owner. Many people just fancy a bit of help in the right direction. You will be amazed how straightforward it can sometimes be!
For the Salon Owner:
Are you a salon owner passionate about your business? Struggling with the management due to client demand?
Lusher Salon Consultancy assist salon managers. I will come in for a one off day, or more if required and assess your salon needs to help you improve and increase profitability. Undertaking: Mystery shop
Customer service coaching
Social Media maximisation
Organising Open Evenings
Video Testimonial Creation
One hour per staff member
5 staff in one day
Free follow up call (30 minutes) one week later
Customer Service Coaching:
All day course including the MaGiC consultation system.
Assessment of current skills included
How to upsell
Making the client feel loved
Including structured team meeting
Moving the team forward
Dealing with issues between staff
Working together as a team
The profitability of being a team
Social media maximisation:
How to increase your online presence
Skills training for Junior staff to keep updates on Facebook, Twitter, linked in etc
Keeping clients up to date with minimal time investment
Returning client % increase
Maximising profitibility through FREE advertising
You as the manager and I can spend time on Skpe, phone or facebook video chat, even iphone facetime.
We will structure any ideas you have that need pushing forward, or we can simply talk about salon issues and sort them out TOGETHER.
It isn’t as hard as you think but at times you are busy working in your business not on your business. Let me help. This is an easy option.
Video Testimonial Creation:
Tell the world how happy your clients are with you. We will come into the salon with the latest digital equipment and film your customers as they leave, including a span of the salon and staff interaction. This is then edited and put on the web for all to see with key words to help your google ratings.
You aren’t expected to manage your salon and write like Shakespere too! Leave that to us. Give us an outline of your story and we will creatively write this and post it to your blog pages for you. Then it’s over to you to simply copy and paste the link to all your social media sites to keep your followers up to date. (or if you are stuck, of course we can help with that too!)